Terms of service
Welcome to Haveria. By accessing our website or purchasing any product from our store, you agree to the following Terms of Service. Please read these terms carefully before placing an order.
1. General
Haveria is an online clothing store serving customers in Pakistan. We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page.
By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.
2. Products and Product Information
We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible.
However, colors may appear slightly different depending on your device or screen settings.
Product availability and prices are subject to change without prior notice.
3. Orders
When you place an order with Haveria, you are making an offer to purchase the selected products.
We reserve the right to accept, cancel, or refuse an order for reasons including, but not limited to:
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Product availability
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Incorrect pricing or product information
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Incorrect or incomplete customer information
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Suspected fraudulent or unauthorized activity
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Other circumstances that may prevent us from fulfilling the order
If your order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method.
4. Pricing and Payments
All product prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
We reserve the right to change product prices at any time without prior notice.
For Cash on Delivery (COD) orders, payment must be made at the time of delivery.
For prepaid orders, payment must be successfully completed before the order is processed.
5. Shipping and Delivery
We aim to process and dispatch orders within the timeframe mentioned on our website.
Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Haveria is not responsible for delays caused by courier companies or circumstances outside our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact number.
6. Returns and Exchanges
Our return and exchange policy allows eligible customers to request a return or exchange within 7 days of receiving their order.
Products must be unused, unworn, unwashed, and in their original condition with tags attached.
Sale, clearance, customized, washed, worn, altered, or damaged items may not be eligible for return or exchange, except where the product was received defective, damaged, or incorrect.
For complete details, please refer to our Return & Exchange Policy.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible, preferably within 48 hours of delivery.
We may request photographs or videos of the product and packaging to verify the issue before approving a replacement or refund.
8. User Information
When placing an order, you agree to provide accurate and up-to-date information, including your name, phone number, email address, and delivery address.
Haveria is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
9. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not attempt to:
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Damage or disrupt our website
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Gain unauthorized access to our systems
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Use our website for fraudulent activities
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Copy or misuse our content, images, branding, or product information without permission
10. Intellectual Property
All content on the Haveria website, including logos, brand names, product images, graphics, text, designs, and other materials, belongs to Haveria or its respective owners.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our written permission.
11. Limitation of Liability
Haveria will make reasonable efforts to provide accurate product information and reliable services. However, we are not responsible for circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective once posted on this page. Customers are encouraged to review this page periodically.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Haveria
Email: h26964455@gmail.com
Phone: 03264033778
Country: Pakistan
By using our website and placing an order, you acknowledge that you have read and agreed to these Terms of Service.