Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can request a return or exchange within 7 days of receiving your order.

Eligibility for Returns

To be eligible for a return or exchange:

• The item must be unused, unworn, and unwashed.

• The item must be in its original condition with all tags attached.

• The item must be returned in its original packaging.

• Proof of purchase or order details must be provided.

• Items that are damaged, stained, washed, altered, or used may not be accepted.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Items purchased on sale or clearance, unless the item was received damaged or incorrect.

• Customized or personalized products.

• Items that have been worn, washed, altered, or damaged after delivery.

Return Process

To request a return or exchange, please contact our customer support team within 7 days of receiving your order and provide your order number along with the reason for the return.

Once your request is approved, our team will guide you through the return process.

Exchange

Customers may request an exchange for a different size or eligible product, subject to availability.

If the requested item is unavailable, you may be offered an alternative or refund according to our refund policy.

Refunds

Once the returned item is received and inspected, we will process the refund for eligible returns.

Refunds will be issued through the applicable payment method. For Cash on Delivery (COD) orders, customers may be required to provide valid bank account or other payment details for the refund.

Please note that shipping and return delivery charges may be non-refundable, except when the item received is defective, damaged, or incorrect.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

We may request photos or videos of the item and packaging to verify the issue. If the issue is confirmed, we will arrange an appropriate replacement or refund.

Important Note

Return and exchange requests submitted after 7 days from the delivery date may not be accepted.

By placing an order with us, you acknowledge and agree to this Return & Exchange Policy.